Frequently asked questions

Find help with sizes, gifts, care, delivery and returns.

How do I choose a size?

Use your baby's height in centimetres and the size information on the product page. Ages are a guide. If you are buying a gift and choosing between two sizes, the larger size may fit for longer.

What is included in a baby set?

The product page lists the individual pieces. Browse our baby sets for coordinated outfits and newborn gift ideas.

How do I care for an item?

Care instructions are on the product page. Check the care label before washing.

Where can I find delivery information?

See our shipping information. For an existing order, contact us with your order number.

How do withdrawal and returns work?

Consumers generally have a statutory right to withdraw from an online purchase within 14 days without giving a reason. For an order delivered separately, the period starts when the last item is received. You can send a clear withdrawal statement to info@titchytastic.com. We also offer voluntary returns within 30 days of receipt, subject to our returns policy. Your statutory rights remain unaffected.

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Use the unsubscribe link at the bottom of any newsletter email.